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How b bajee Handles Your Personal Information

This page sets out what data b bajee collects when you access the platform, how that data is used, and what rights you hold over it. Access and eligibility depend on your local law and the region you are in.

Account & Identity DataPayment Method RecordsDevice & Session LogsCookie PreferencesContact & Support History
b bajee How b bajee Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Data

Live Chat Open the chat icon inside your account dashboard. Our support team handles data queries and can escalate a formal access or correction request on your behalf.
Email Support Send your request to the address shown in your account settings under Help. Include your registered mobile number so we can locate your record quickly.
In-App Request Form Go to Account, then Privacy, then Submit a Request. This form routes directly to the team that manages data access, correction, and deletion cases.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Encryption in Transit All data moving between your device and our servers — including bKash, Nagad, and Rocket payment references — travels over SSL. Session tokens expire automatically after inactivity.
Cookie Controls We use session cookies for login continuity and analytics cookies to understand which pages load slowly on mobile. You can adjust cookie preferences from the footer of any page.
Retention and Deletion Active account data stays on file while your account is open. After closure, we keep transactional records only as long as financial regulations in your eligible region require.
Access and Correction You can view the personal details we hold, request corrections, or ask about deletion through the in-app Privacy request form. We aim to respond within the timeframe your local law sets.

Privacy Policy — Frequently Asked Questions

Answers to the questions we hear most often about how your data is handled on b bajee.

We collect your name, mobile number, and the wallet identifiers you link — bKash, Nagad, or Rocket. We also log your device type and session token to secure your account access.

It is passed only to the relevant payment processor to complete or reverse your transaction. We do not share it with advertisers or unrelated third parties.

Transactional records are retained for the period required by applicable financial regulations in your region. Non-transactional profile data is deleted once your account closure is confirmed.

Yes. Use the in-app Privacy request form under Account settings, or contact support by email. We will respond within the timeframe your local law requires.

Submit a request through the Privacy form in your account, or email support with your registered mobile number. Deletion may be partial where regulatory retention rules apply.

We use session cookies for login continuity and analytics cookies for performance monitoring. You can manage your cookie preferences from the cookie settings link in the page footer.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.